Customer-Service

Service and maintenance from one source.

+49 7248 79-800

service@herrmannultraschall.com

 

Spare parts & Repairs

You can help us to process material returns faster. Print a RMA form and include it with the returned goods (RMA = Return Material Authorization form).

RMA Request Form

Herrmann worldwide

You can book us! We'll come to you at your premises or host you in one of our global Tech-Centers. Locations worldwide

Service contracts

  • 24-hour service hotline
  • Set reaction times for deployment of service technicians
  • Spare part shipments via express service on weekends
  • 10% discount for technicians’ hourly rates
  • 20% discount on rental of ultrasonic welding machines


Are you interested?
Please send an e-mail to service@herrmannultraschall.com or use the contact form below.

Maintenance agreements

We offer different maintenance agreements for Herrmann ultrasonic welding machines.


Service package I for standard machines includes:

  • Annual inspection of the ultrasonic welding units, including basic check of pneumatics, mechanical system, and electronic features
  • Software updates


Service package II additionally includes: 

  • Annual machine calibration
  • Issuing of a test certificate for calibration


Are you interested?
Please send an E-mail to service@herrmannultraschall.com or use the contact form below.

Tool management

Are you interested?

Please send an E-mail to service@herrmannultraschall.com or use the contact form below.

On-site training

You want to train your staff on site? We will be glad to visit you.

  • High efficiency by learning on the machine in the actual work environment
  • Shortened training time and increase of productivity
  • Content and hands-on are adapted to the application
  • Acquired skills can be immediately used and implemented
  • No travel costs for participants


Are you interested?
Please send an e-mail to service@herrmannultraschall.com or use the contact form below.

More about Trainings & Seminars